Tizz User Guide

Part 1: Getting Started

Creating Your Account

1. Visit the Tizz registration page
2. Choose your account type:
   • Organization - For teams and businesses (requires organization name and URL slug)
   • Individual - For freelancers and solo users
3. Fill in your details:
   • First and last name
   • Email address
   • Password (minimum 12 characters recommended)
   • Timezone
4. Accept the Terms of Service and agree to email contact
5. Click Register to create your account

Logging In

1. Go to the Tizz login page
2. Enter your email and password
3. Click Login
4. If you've forgotten your password, click Forgot Password to receive a reset link

First-Time Setup Checklist

After logging in for the first time, complete these steps:

Part 2: Connecting Your Calendar

Microsoft Outlook (Microsoft 365)

1. Navigate to Tools → Sync Calendar to Timesheet
2. Click Connect to Microsoft
3. Sign in with your Microsoft 365 work account
4. Grant the requested permissions:
   • Read your calendars
   • Maintain access to data
   • Sign in and read your profile
5. You'll be redirected back to Tizz

Note: Your organization administrator must have granted admin consent first. If you see an error about needing admin approval, contact your IT department.

Google Calendar (Google Workspace)

1. Navigate to Tools → Sync Calendar to Timesheet
2. Click Connect to Google
3. Sign in with your Google Workspace account
4. Grant the requested permissions
5. You'll be redirected back to Tizz

Note: Your organization administrator must have configured domain-wide delegation first.

Tizz Calendar (Premium) needs no calendar connection: it is a calendar kept in Tizz. See Part 7.

Part 3: Your Week

Your week is where your calendar meetings become time logs in Zoho Projects. Open it from the top menu of the Outlook, Google or Tizz Calendar app. It shows one week at a time, works out the hours from your meetings and your rules, and sends only what is not in Zoho yet. On Premium, Autopilot can send each day for you (Part 5); it works exactly like Your week.

Reading the Week

• One line per project and task, one column per day, and a Total column on the right.
• At the top of each day: the hours found against the hours expected (for example 6:30 / 8:00), a bar that fills as the day is covered, and the day's state.
• Under Total: the same sum for the whole week, and your billable hours when there are any.
• Use the arrows to move to the previous or next week. Read the calendar again reloads your meetings after a change in your calendar.
• If you have rule profiles (Premium), a Rules menu at the top shows which profile places your meetings. Pick another one there and the week is read again with its rules.

Inside the grid, a cell can also say sent 1:30 (the hours changed since it was sent), to remove (the meetings are gone, so the time log will be deleted) or logged earlier (an older version of Tizz already logged this meeting). Click a cell to see the meetings behind it.

Placing Meetings

Your rules place most meetings by themselves. Two lists above the grid show the others:

• Meetings that need a project: no rule fits them. Choose a project and a task and click Place (or Place all for meetings with the same title), or click Leave out to skip them. Tick Always for “…” to create a rule, so the same meeting is placed by itself next time.
• Meetings placed by your catch-all rule: they went to “Everything else”. They are sent as shown; use Change to put one elsewhere, or Make a rule… to create a rule from that meeting (see Creating a Rule).

Note: A choice made here applies to that meeting only. To place every similar meeting in the future, make a rule. Rules made from this page (Always for “…” or Make a rule…) go into the rule profile that reads your calendar.

Sending to Zoho Projects

1. Check the week: no day should be Held.
2. Click Send N day(s) to Zoho in the bar at the bottom, or Send day under a single day.
3. Keep the page open while the days are sent, one by one.

Tizz sends only the difference: new hours are created, changed hours are updated and removed meetings are deleted. You can send a week as many times as you like; nothing is logged twice. A day that changed after it was sent shows Send changes.

Taking Hours Back Out of Zoho

• Undo day, under a day: removes that day's time logs.
• Undo week, at the bottom of the Total column: removes every time log of the week, including Saturday and Sunday when they were sent. It is also on each line of Sent weeks.
• Undo on one time log, in a day's detail (click a cell): removes only that line.

Each one asks you to confirm first. Only the time logs Tizz sent are deleted from Zoho Projects; anything you entered in Zoho yourself is left alone. The days go back to draft, so you can send them again.

Sent Weeks

Sent weeks, in the top menu, lists every week with time logs sent to Zoho Projects, from Your week or by Autopilot, newest first. For each week you see the days sent, the number of time logs, the hours and when it was last sent. Click a week to open it in Your week.

• Rules: if you use rule profiles, this column names the profile whose rules placed the week's time logs, for example “Client B, Default” when the week was sent with two profiles. A profile deleted since keeps its name, marked “(deleted)”.
• Undo week, on the right of each line, takes the whole week back out of Zoho (see above).
• Autopilot day reports, under the list (Premium), opens the report of each day Autopilot sent.

Note: Hours written from Manual sync are not listed here.

Billable Time

On Premium, a rule can mark its time as billable. Billable lines and meetings show a green Billable tag, and the billable total appears under Total and in the bar at the bottom. That flag is sent to Zoho with the time log.

Week Settings

Open Settings from Your week to choose:

• which calendars are read;
• when your day starts and ends, and the hours expected per day;
• Top up each day to the expected hours (Pro): the missing time becomes a line of its own, on your catch-all rule's project and task;
• whether an all-day event can name the top-up's project, and whether Saturday and Sunday count as work days.

The start and end of your day and the hours expected per day are one setting shared by the Outlook, Google and Tizz Calendar apps: Your week, the top-up, Fill with AI, Tizz Calendar and Autopilot all use them. Change them here from any app.

The first day of the week and “working days only” are in Settings in the account menu.

More Actions

• Save as a model (Pro): keeps the week's hours per project, task and day as a Tizz Model, to apply to another week from Models. Nothing is sent to Zoho.
• Start this week over: forgets what was sent and the choices made for this week, so you can start again. Nothing is deleted from Zoho; to remove sent hours, use Undo week or Undo day first.
• Log it again: for a meeting an older version of Tizz logged, when that time log is no longer in Zoho.
• Fill My … Calendar with AI, on the right: describe your work and Tizz writes the events (see Part 6).

Part 4: Rules

Rules decide which Zoho project and task each meeting goes to. Open Rules from the top menu.

How Rules Work

• Rules are checked from the top of the list down. The first rule that fits a meeting places it; the rules below are not checked for that meeting.
• Everything else, pinned at the bottom, places every meeting no other rule fits. Choose its project and task right in the list, or click More options.
• Each rule shows how many of your meetings from the last 14 days it placed, and the totals appear at the top of the page.
• To change the order, drag a rule by its handle (⋮⋮) or use the up and down arrows.
• The same rules are used everywhere your calendar is read: Your week, Autopilot and Manual sync, in the Outlook, Google and Tizz Calendar apps.

Tip: Put specific rules above general ones. “Organizer's domain is acme.com and the title contains QBR” must be above “Organizer's domain is acme.com”, or it never gets a turn.

Two messages can appear under a rule:

• “This rule can never get a turn”: a rule above covers every meeting this one could match. Move it higher, or make it different.
• “Last 14 days: … was taken by rule N above”: the meetings this rule fits also fit a rule above, which came first. That depends on your meetings, so it may be fine. Click Move above rule N if this rule should win.

Creating a Rule

There are two ways to start a rule:

• New rule, on the Rules page: an empty rule.
• Make a rule…, next to a meeting in Your week (meetings that need a project, or that went to Everything else): the editor opens with that meeting's title as the first condition (and, for a meeting from Everything else, its project and task filled in), and suggests more conditions taken from the meeting (the organizer's domain, your role, the number of attendees). After you save, you are back in Your week, where the meeting is placed by the new rule.

1. Under When an event…, add the conditions. All of them must be true.
2. Under …then, choose Log the time or Don't log it.
3. For logged time, choose the Zoho project and where the task name comes from.
4. For a new rule, choose where it goes: First or Last (just above Everything else).
5. Check the Live preview on the right, then click Save rule.

Conditions

A condition can hold several values: type one, press Enter, type the next. The condition then matches any of them, for example the title contains “standup”, “scrum” or “daily”. With “doesn't contain” and “is not”, it matches when none of them is there. Comparisons ignore upper and lower case.

Where the Task Name Comes From

• A task I pick: the same Zoho task every time.
• The event title: the whole title, or one part of it. For one part, choose the character to split at and the part to keep: with | and part 2, “ACME | Design review” gives the task “Design review”.
• The event notes: all the notes, the first line, or one part of the first line or of all the notes, split the same way.

Type a sample in Try it on to see the task name the rule would use. If a meeting has no such part, its task falls back to the misc task, and the live preview points those meetings out.

Live Preview

While you edit, the panel on the right shows how many of your meetings from the last 14 days the rule would place, a few of them with the task each would get, and whether a rule above would take some of them first. It updates as you change the rule, before you save.

Example Rules

Rule Profiles (Premium)

A rule profile is a complete set of rules, with its own Everything else. Keep several, for example one per client or one for project weeks and one for support weeks, and choose which one reads your calendar.

• Default: the rules you already have. Until you add a profile, Default is the only one and nothing changes. It can't be renamed or deleted.
• New profile, at the top of the Rules page, creates an empty profile. Copy “…” to a new profile starts from a copy of the profile on screen.
• A new profile is called Untitled, in your language, until you give it a name: type it in the name field and click Rename.
• Click a profile's name to see and edit its rules. Everything on the page (new rules, order, Everything else, the 14-day counts) applies to that profile only.
• Use to read my calendar makes the profile on screen the one that reads your calendar. A green dot and Reads your calendar mark it. You can also switch from the Rules menu at the top of Your week.
• Delete profile deletes the profile and its rules. If it was reading your calendar, Default takes over.

The profile that reads your calendar is used by Your week, Autopilot and Manual sync, in both apps. Changing it does not change what was already sent; the next send uses the new rules, and a line that now goes to another project or task is moved in Zoho. Sent weeks shows which profile was used for each week.

Note: On Standard and Pro, only the Default rules are used. Profiles made during a trial are kept, and come back if you move to Premium.

Premium Features

On Premium, a rule can also:

• Mark its time as billable in Zoho Projects.
• Round each meeting up to the next 15 minutes, 30 minutes or hour.

Premium also brings rule profiles, Autopilot, Fill with AI and Tizz Calendar. On other plans these options appear locked.

Part 5: Autopilot (Premium)

Autopilot sends your day to Zoho Projects by itself, at the time you choose. Open Autopilot in the top menu of the Outlook, Google or Tizz Calendar app; each app has its own schedule. The page lists the calendars autopilot reads: they are the same ones Your week reads, and you can change them there or on the Autopilot page (Tizz Calendar has just one).

Turning It On

1. Choose Log my day at (in your time zone, set in Settings) and the days of the week.
2. Tick Email the report to receive a summary after each run.
3. Tick Also log scheduled days that were missed if Autopilot should catch up on days it could not handle.
4. Click Turn on autopilot. The page then shows the next run and the last day handled.

What It Does

• It sends each day exactly the way Your week does, with the rules of the profile that reads your calendar (the page names it when you have rule profiles).
• Only what changed is sent, so a day is never logged twice, and a day you already sent from Your week is not sent again.
• A day with meetings that need a project is held: nothing is sent for it until you place those meetings in Your week.
• Days before Autopilot was turned on are never touched.
• Days sent by Autopilot appear in Sent weeks and in Your week like any other; you can undo them the same way.

Day Reports

Each run leaves a report: open Autopilot day reports under Sent weeks, or the link in the report email. A report lists the time logs written for that day. Open a day to edit the notes of several time logs at once, or to remove a time log from Zoho Projects.

Note: If your plan goes below Premium, Autopilot stops; it starts again when Premium comes back.

Part 6: Fill Your Calendar with AI

Type or dictate what you worked on, and Tizz writes the calendar events for you. Open it with the purple button on the right of Your week: Fill My Outlook Calendar with AI, Fill My Google Calendar with AI or Fill Tizz Calendar with AI. Each app writes only to its own calendar.

Asking

1. Choose the days to fill with From and To (up to 31 days, from 26 weeks back to 90 days ahead) and, in Outlook or Google, the calendar to add the events to.
2. Under What did you work on?, describe the work in your own words, a day or a few days at a time: “Monday morning Acme design reviews, sprint planning with Northwind after lunch”. Click the microphone to dictate instead; it listens in the language chosen in Settings.
3. Click Prepare the preview. A light sweeps across the button while Tizz works; it can take up to a minute.

Tip: Give times when you know them (“10 to 11:30”). Without times, events are placed in free time inside your working day, at round hours.

Checking the Preview

The preview shows every day of the period: what is already in your calendar (grey bar) and the events to add (blue bar). Nothing is written yet.

• Change any start, end, title or details, untick an event to leave it out, or click + Add an event.
• Under each event: the Zoho project and task your rules will log it to, and anything worth a look (another project than meant, only Everything else places it, it overlaps another event).
• Click Add N event(s) to write the ticked events. Then Open your week to send them to Zoho, or Take them out again to remove what was just added.

New Rules

In the Outlook and Google apps, when none of your rules can place a piece of work where it belongs (a bank holiday when no rule reaches your time-off project, for example), Tizz proposes the missing rule in a New rules box above the days. Each rule reads like on the Rules page, with a short reason.

• New rules are ticked; untick one to leave it out. When Tizz doesn't know the exact task, pick it in the list under the rule: Add stays off until you do.
• The ticked rules are added at the top of the rule profile that reads your calendar, then the events. Take them out again removes both.

Note: Tizz Calendar is filled without rules: see Fill Tizz Calendar with AI.

Holidays and Days Off

A day you say was off (a holiday, a bank holiday, vacation, a sick day), or that already has an all-day or time-off event, gets no work. The preview marks it Day off; the only event on it is the one recording the day off, when you have a project for time off. Work proposed on a day off is left out, and work you add there yourself is pointed out.

Google Calendar Permission

Writing to Google Calendar needs permission to add events. If your connection was made before this feature, the page shows Connect Google Calendar again: sign in once more with the same account.

Part 7: Tizz Calendar (Premium)

Tizz Calendar is a calendar kept in Tizz itself, for time that isn't in Outlook or Google. Add work blocks by hand or with AI, or copy a period from Outlook or Google, then send them to Zoho Projects like any calendar. Open it from Apps: Tizz AI Driven Calendar to Zoho Projects. Only Zoho Projects needs to be connected.

Its menu: Calendar · Your week · Sent weeks · Rules · Autopilot · Models (Pro).

The Calendar

• Week or Day view; the arrows move by a week or a day, and Today comes back. Each line is 15 minutes; the hours outside your working day are shaded.
• Add: drag on an empty slot, click a slot (one hour), click + New event or press N. Click an empty spot of the All day row for an all-day event.
• Move: drag an event, also to another day. Lengthen or shorten: drag its bottom edge. Times snap to 15 minutes.
• Edit: click an event. On a phone, one day shows at a time: tap a day at the top, tap a slot to add, tap an event to edit.

The coloured edge of each event says where it goes: blue a rule logs it, amber only Everything else places it, red no project, grey not logged. A green ✓ means it is already in Zoho. The line above the grid adds up the period: events, To log, In Zoho and To look at.

Editing an Event

• Title, All day, the date and the start and end (or the first and last day), and Details, which can become the time log's notes depending on the rule.
• Goes to shows the Zoho project and task, updated as you type. Make a rule… appears when no rule of its own places it.
• People: names or addresses for rules on attendees. Nobody is invited or told.
• Delete asks you to confirm; Undo in the message puts it back.

Note: Changing or deleting an event already in Zoho does not change Zoho by itself: send the day again from Your week, and only the difference is sent.

Fill Tizz Calendar with AI

Same page as Part 6, with one difference: Tizz Calendar is filled with what you say, without your rules. Each thing you mention becomes an event at the hours you give, with a title in your words and your details as notes. No rule is proposed; your rules only decide where the events go when you send them.

When you mention a meeting, a call or time with someone (“meeting with Lea about the budget”), the event is a meeting: its title says so, in the language you wrote in, and the people are kept on it. The preview and the calendar show “with Lea”.

Copy from Outlook or Google

Bring a period of your Outlook or Google calendar into Tizz Calendar, once. Click Copy from Outlook or Google on the calendar.

1. Choose the calendar and the first and last day (up to 62 days at a time), then click Show the events.
2. Tick the events to copy and click Copy the ticked events.

• Events copied before are shown greyed out and are never copied twice.
• Events already sent to Zoho from the Outlook or Google app are unticked: sending them again from Tizz Calendar would log the time twice. All-day events are unticked too.
• The copies are Tizz Calendar's own: change them freely; Outlook and Google are not changed, and later changes there are not copied.

Sending to Zoho Projects

Send from Your week in the Tizz Calendar menu, exactly as in Part 3, or click Send from Your week → above the grid. Autopilot in the same menu sends each day for you (Part 5). Your rules place each event; the condition the calendar is “Tizz Calendar” makes a rule for these events only.

Note: Below Premium, Tizz Calendar's pages show what it needs; your events are kept.

Part 8: Manual Sync

Manual sync is the older screen where you pick dates, review the proposed time logs and write them to Zoho Projects. Your week does the same with less work, so the screen is hidden by default. To show it, open Settings in the account menu and, under Screens, tick Show Manual sync in the calendar apps. A Manual sync tab then appears at the end of the app's menu.

Using Manual Sync

1. Choose the Date range to process and the calendars to include.
2. Tick Include future events to include meetings that haven't happened yet, or Force resynchronization to process meetings that were already logged.
3. Click Get hours from Outlook Calendar (or Google Calendar). Nothing is written yet: the proposed time logs are shown for you to review.
4. Click Validate and write to Zoho Projects to log them, or Save as Tizz Model to keep them as a model.

Manual sync places meetings with the rules of the profile that reads your calendar, like Your week. The hours it writes are not listed in Sent weeks, and can't be undone with Undo day or Undo week.

Understanding Results

Common Issues

Part 9: Simulation Panel

The Simulation Panel previews how your calendar events will be logged before you submit. It is part of the older Calendar screen (Premium), which also uses the rules of the profile that reads your calendar.

Opening the Panel

1. Navigate to the Calendar section
2. Select a week from the mini calendar
3. Click Show Simulation button (📊 icon)

Understanding the Display

Columns:

• Project / Task
• Daily breakdown (one column per day)
• Weekly total

Color Coding:

• Green highlighted rows = Billable time entries (Premium)
• Standard rows = Non-billable entries

Using the Simulation

1. Select a week from the mini calendar
2. Open the Simulation Panel
3. Review the breakdown
4. Verify projects, tasks, and totals
5. Make adjustments if needed before submitting

Part 10: Managing Your Subscription

Viewing Your Plan

1. Go to Account Settings
2. Click Subscription & Billing
3. View your plan type, package level, billing cycle, and next billing date

Upgrading or Downgrading

1. Go to Subscription & Billing
2. Click Change Plan
3. Select your desired package
4. Review pricing changes
5. Click Confirm

Note: Upgrades take effect immediately. Downgrades apply at the next billing cycle.

Updating Payment

1. Navigate to Subscription & Billing
2. Click Payment Methods
3. Select Add New Card or Update Card
4. Enter payment information and save

Canceling

1. Go to Subscription & Billing
2. Click Cancel Subscription
3. Confirm cancellation
4. Access continues until the end of your billing period

Part 11: Tips & Best Practices

Efficient Calendar Navigation

• Use the Today button frequently to return to current week
• Use the mini calendar for quick jumps to specific dates
• Your calendar selections are saved automatically

Rule Management

• Start with 3-5 basic rules covering your most common events
• Test rules with a sample event before relying on them
• Review and update rules quarterly
• With rule profiles, copy a profile before a big change, check its counts on the Rules page, and only then use it to read your calendar

Time Tracking Success

• Open Your week at the end of each day or week, or let Autopilot send each day for you (Premium)
• Use descriptive event titles for better AI matching
• Check that no day is Held before sending

Advanced Calendar Mode Tips

• Review AI suggestions regularly—corrections improve accuracy over time
• Use custom log names for recurring activities that aren't specific tasks
• Set up rules for patterns, let AI handle one-off events

Part 12: Troubleshooting

Calendar Issues

Sync Issues

Payment Issues

Getting Help

For support requests, email: support@tizz.app

Before contacting support:

1. Check the error message for guidance
2. Review your sync rules configuration
3. Verify your calendar integrations are active